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Customer Support

Our Customer Support Portal is where you can access our latest product updates, find helpful documentation, manage support cases and share advice and tips with the user community.

Getting the most out of UNIT-e 

You can browse and search for articles and engage with peers and product experts in the following further and higher education customer spaces:

  1. UNIT-e Resource hub
  2. UNIT-e Knowledge base
  3. UNIT-e Community forum

Raising a case

To make a request, report an issue or view all support cases for your organisation please login to our Customer Support Portal.

If you haven’t already registered, then please contact your Customer Success Manager via: unit-e.csm@educationsoftwaresolutions.co.uk

If you have an urgent case, then please call 0333 0150 212.